Our History
Today, Antonio is the owner of four emerald mines in the region of Santa Terezinha de Goias, Brazil. His first mine was acquired in 1984.
(workers in the mine)
With extensive expertise and direct relationships with the source, Nuova Gem and Jewelry is able to offer you the best deal on gemstones. Our vision is to provide you with the opportunity to experience the beauty of precious gems firsthand. We travel around the world, cutting out the middleman, so that we can offer you the finest selection of jewelry at an exceptional price.
In addition to jewelry, we are proud to offer a wide assortment of hand-selected loose gemstones. If you do not find exactly what you are looking for, just let us know. We are happy to help you find your favorite precious stone, with your desired size and cut. Please contact us thru sales@nuovagem.com for more info on customized orders.
We are fully committed to providing you with a superior shopping experience.
Our contact information
By email: sales@nuovagem.com; info@nuovagem.com
By standard mail:
Nuova Gem and Jewelry
PO BOX 53180
San Jose, CA, 95153
By phone:
(800)897-4996 (between 9 a.m. and 6 p.m. Pacific Time)
admin@nuovagem.com
By email: sales@nuovagem.com; info@nuovagem.com
By standard mail:
Nuova Gem and Jewelry
PO BOX 53180
San Jose, CA, 95153
By phone:
(800)897-4996 (between 9 a.m. and 6 p.m. Pacific Time)
admin@nuovagem.com
Secure Shopping Guarantee
We use the industry standard encryption protocols listed bellow to keep your order information secure.
- Secure Socket Layer (SSL): Nuova Gem and Jewelry uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time this site asks for a credit card number during checkout for payment, it will be SSL encrypted. The information you provide will be stored securely on our servers. -CISP Compliance: Nuova Gem and Jewelry Store is certified CISP-compliant. Created by Visa and MasterCard, the Cardholder Information Security Program (CISP) outlines a standard for security procedures for merchants and service providers that store, process, or transmit cardholder data.
Shipping Information:
Will usually ship your order within 2 business days of receiving cleared payment.
Returns and Cancellation Policies:
We offer a thirty (30) day Money Back guarantee on jewelry purchases and a fourteen (14) day Money Back guarantee on loose gemstones.
The product(s) will be inspected upon receipt. All returns must be in resalable condition and all original packaging (including invoice) must be in place for full credit to be issued. No credit or exchange will be issued if the product shows signs of use. Our guarantee does not cover accidental damage or wear of product caused by customer. Once we have received and processed your return at our warehouse, we will issue your refund and send you an email stating that your return is completed.
Product Images
We have attempted to accurately depict the colors of the products offered on this site. However, because the color you see is dependent on your computer monitor, we cannot guarantee that the color you see will be accurate. The products also may appear larger or smaller than their actual size depending on your monitor. Some photographs have been enlarged to show detail.
We use the industry standard encryption protocols listed bellow to keep your order information secure.
- Secure Socket Layer (SSL): Nuova Gem and Jewelry uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time this site asks for a credit card number during checkout for payment, it will be SSL encrypted. The information you provide will be stored securely on our servers. -CISP Compliance: Nuova Gem and Jewelry Store is certified CISP-compliant. Created by Visa and MasterCard, the Cardholder Information Security Program (CISP) outlines a standard for security procedures for merchants and service providers that store, process, or transmit cardholder data.
Shipping Information:
Will usually ship your order within 2 business days of receiving cleared payment.
Returns and Cancellation Policies:
We offer a thirty (30) day Money Back guarantee on jewelry purchases and a fourteen (14) day Money Back guarantee on loose gemstones.
The product(s) will be inspected upon receipt. All returns must be in resalable condition and all original packaging (including invoice) must be in place for full credit to be issued. No credit or exchange will be issued if the product shows signs of use. Our guarantee does not cover accidental damage or wear of product caused by customer. Once we have received and processed your return at our warehouse, we will issue your refund and send you an email stating that your return is completed.
Product Images
We have attempted to accurately depict the colors of the products offered on this site. However, because the color you see is dependent on your computer monitor, we cannot guarantee that the color you see will be accurate. The products also may appear larger or smaller than their actual size depending on your monitor. Some photographs have been enlarged to show detail.
